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決済処理における不具合の場合は返金可能。詳細はお問い合わせ下さい。

PURCHASING OF ONLINE TOKEN

Units purchased are refundable in cases of Empolium Solution's service error and upon cardholder request for refund. Please note that purchased online token will expire 365 days upon the original purchase date. There will be no refund for expired token. In order to obtain a refund or exchange upon mutual confirmation of matters, please provide your correct e-mail/mailing address to Empolium Solution. Empolium Solution will not be liable for claims of non-receipt of communication that was a direct result of an incorrect e-mail/mailing address provided to Empolium Solution. The customer is responsible for providing a correct/valid e-mail address to us.

FRAUDULENT CREDIT CARD CHARGES or FRAUDULENT CLAIMS

All requests to reverse and/or negate charges are investigated by our Technical and Legal Departments. If a fraudulent claim of unauthorized card usage is made, Empolium Solution reserves the right to report this activity to the customer's bank. This report may result in cancellation of card services, have a negative impact with credit reporting agencies and/or create possible criminal charges that can be filed against the customer.

Empolium Solution reserves the right to modify this Refund Policy at its discretion and/or in any case where it believes a customer is abusing the Refund Policy. Any such revision or change will be binding and effective immediately after the revised Refund Policy is posted here on TC Community Web sites. The customer agrees to periodically review the TC Community Web sites, including the current version of the Refund Policy.